Testimonials

Read Reviews by Clients of the Penak Group Realty

I always felt she had my best interests as her priority. I would totally recommend her to anyone.
Linda H.

Buyer




This property was incredibly challenging to close on due to complications from the ice storm, a difficult seller and the seller’s problems providing a clear title. Gay and Bill Penak, were on top of things from the jump and kept me informed every step of the way. I could not have been more satisfied with their professionalism and their attention to every detail. Other agents may not have been able to close on this property due to all the complications encountered during this sale. Gay and Bill’s caring nature and advice made me feel so at ease during this (very) long process. Gay is the agent that every client dreams of having as their representative when buying or selling a home. Gay and Bill Penak treated me like family and I am forever grateful for them!
Stephanie

Buyer




Bill and Gay are professionals who are superb agents. Knowledgeable, efficient, and friendly. Best realtors that I have ever dealt with. Bill & Gay are an awesome team!
Caral M.

Buyer




Since we were selling from out of town, it was very important to have a local REALTOR® that knew the Kerrville market and could help us do everything remotely. Gay was a delight to work with! Communications were fast and responsive and she kept us informed every step of the way.
Mark T.

Seller



I would absolutely recommend Gay to any friend looking for property in the Hill Country.
Liz

Buyer



Gay and Bill came highly recommended by some friends of ours that moved to Kerrville. They were correct. Gay and Bill were fantastic. They were knowledgeable and helped us find our dream home. From the initial meeting at your office to the closing on the property…everything was smooth. All our questions and concerns answered quickly. We were impressed and they were just great people.
Lance S.

Buyer



If it had not been for Gay’s negotiation skills and ability to read the listing agent as well as knowing the market we feel confident we would not have closed on our new home. She really made this deal happen!
Linda L.

Buyer



Thank you, Gay Penak, for making all of my real estate endeavors the absolute best they could possibly be.
Kenny B.

Buyer



I have never met a more helpful, more knowledgeable, nor kinder real estate agent than Gay Penak. She was always very responsive and her knowledge and experience in the process of home buying is most impressive. I thank our lucky stars that we met Gay Penak.
Pencie B.

Buyer



Gay was extremely responsive when I had questions. Her knowledge of the area and being helpful with recommending contractors is fantastic. Will definitely recommend Gay and the Penak Group Realty if the opportunity arises.
Bill B.

Buyer



Gay Penak is the epitome of what anyone working with the public should strive to be like. Gay was friendly, helpful, and always professional in her communications with me at all times and never left me in the dark about what was going on. Gay Penak is a prime example and a tribute of what a Real Estate Professional should be.
Ron H.

Seller



I had heard about the professional aggressive efforts Gay puts forth to sell
properties before listing with her… Boy did I make a very GOOD decision!! No REALTOR® has EVER done MORE to get a property sold!! If you don’t list with Gay you are simply wasting time, period!!
Kenny B.

Seller



Bill and Gay made this rather unexpected transaction easier and understandable for us. They are great communicators and were always willing and able to answer any questions we had regarding the process. They also listened to and understood our personal needs and wishes…and followed through on them very respectfully. We would be very happy to recommend Bill and Gay to anyone who needs thoughtful and thorough real estate input.
Joyce M.

Seller



Gay and Bill did very well.
Charles O.

Seller



I felt like Gay took the time to listen to our requirements and did a great job
selecting properties that met those requirements.
Gay is extremely friendly and understanding and did a great job helping us find a great house in the area. She is very knowledgeable about the area and was very clear and timely in her communication with us.
Byron H.

Buyer



I just want to say thank you for the kindness that they offered throughout our adventure. It was fun house shopping. We felt as family.
The Simmons Family

Buyer



Gay’s market analysis helped us to avoid paying too much for a property we were considering purchasing and she developed an inspection strategy to keep us from paying too much out of pocket to investigate the house. In the end, we avoided a lemon thanks to her. The house we did end up with is perfect for us and she helped us close in less than 30 days on a VA loan. Amazing!
Jennyth P.

Buyer



I spoke with Gay by phone. That same day, Gay sent an organized list of properties with characteristics that met our search criteria. Her proactiveness and ability to make a connection was the difference.
We felt as if we have known Gay and Bill for years. Their familiarity with Kerrville was of particular importance to us.
Dan G.

Buyer



Gay and Bill did a fantastic job…they were great about meeting our unique needs. The online listing was exceptional and I feel that was what sold our house. I felt like Gay and Bill specifically really wanted our house to sell as if was their own. It was a smooth, easy process. Very satisfied.
Trey

Seller



Gay and Bill helped me so much in finding the house of my dreams. I couldn’t have asked for better people on my journey to finding my house, and I’m so thankful for them.
Kristyn

Buyer



Gay Penak delivered the most pleasurable experience in buying a home. I am so satisfied with everything she did for me in the purchase, and I can deeply say that I felt as this was not a business deal but more of a friendly experience with caring service. I would recommend Gay to anyone who would be interested in buying a home in the Hill Country.
Irene M.

Buyer



After I told Gay what I was looking for, she looked hard for me and didn’t try to get me to accept anything less. As a seller, Gay and Bill were very helpful in every aspect of my sale. I feel they went above and beyond what some REALTORS® would have.
Liz F.

Buyer and Seller



Thank you, Gay. We had the best time home shopping, and Gay made it so easy. She found everything we were asking for in our new home. We cannot thank you enough for helping us find the perfect home for our family. We would recommend Gay to anyone!
Sanchez

Buyer



Gay has been a pleasure to work with. She was very knowledgeable about the whole selling process and answered any questions we had with great detail. She always offered very good advice along the way. We would recommend Gay Penak to anyone!!
Mario

Seller



Gay listened and looked for what I wanted….She helped me…I had agents in the past tell me, when I find something let them know…She did not, she worked for me. A very good person.
Martin S.

Buyer



We were initially planning to work with another broker. However, Gay Penak was the listing agent on a property in which we were interested. We called asking questions about the property and she not only answered all the questions we had, but she offered to immediately go to work to find us what we were looking for. She was so informative, knowledgeable, helpful, enthusiastic, and delightful, how could we say no? She went to work for us and spent months working to find us our perfect house. I am so thankful that we made the phone call on the property that day and she was the listing agent. If not for Gay, we wouldn’t have our wonderful house.
Gay Penak was our eyes and ears for the entire process of purchasing our home. We’re out of state, and she acted on our behalf, going to properties herself to view them and report back to us with the information. Time after time after time, we sent her to property after property, and never once did she complain or make us feel as though we were wasting her time. She enthusiastically spent her time for us, and we can never repay her for all she’s done.
Gay Penak took care of every step of the process for us. She did all the work herself and there was very little we had to do because of how hard she worked for us.
Joe and Jennifer

Buyer



Gay Penak is a sharp and detailed person that can handle a sale such as this with the utmost ease and professionalism. I was out of town most of the time and never experienced any difficulty or issue that wasn’t immediately addressed and resolved. Such a delightful and pleasant person…
I’d have to make something up to say anything against Gay Penak. It was such a pleasure to work with her and actually make the purchase fun.
I have bought a number of homes and had wonderful experiences each time but I have to say Gay Penak really stands out for her professionalism, knowledge, perseverance and attention. She made everything seem so easy and matter of fact. I hope to have friends and family become interested in the Kerrville area and would without a doubt have them contact Gay.
Marilyn M.

Buyer



Gay Penak was wonderful to work with. She played close attention to what was important to us, was candid with the examination of each potential property, and encouraged us to wait until the right house came along. When our new home showed up, we had the contract negotiated in less than one day. She was a gem!
Rebecca and Alan P.

Buyer



We had a wonderful experience working with Gay Penak. Gay kept us informed and up to date during the entire process.
Steve B.

Buyer