I would absolutely recommend Gay to any friend looking for property in the Hill Country.

Gay and Bill did a fantastic job...they were great about meeting our unique needs. The online listing was exceptional and I feel that was what sold our house. I felt like Gay and Bill specifically really wanted our house to sell as if was their own. It was a smooth, easy process. Very satisfied.

This property was incredibly challenging to close on due to complications from the ice storm, a difficult seller and the seller's problems providing a clear title. Gay and Bill Penak, were on top of things from the jump and kept me informed every step of the way. I could not have been more satisfied with their professionalism and their attention to every detail. Other agents may not have been able to close on this property due to all the complications encountered during this sale. Gay and Bill's caring nature and advice made me feel so at ease during this (very) long process. Gay is the agent that every client dreams of having as their representative when buying or selling a home. Gay and Bill Penak treated me like family and I am forever grateful for them!

Since we were selling from out of town, it was very important to have a local REALTOR® that knew the Kerrville market and could help us do everything remotely. Gay was a delight to work with! Communications were fast and responsive and she kept us informed every step of the way.

Bill and Gay made this rather unexpected transaction easier and understandable for us. They are great communicators and were always willing and able to answer any questions we had regarding the process. They also listened to and understood our personal needs and wishes...and followed through on them very respectfully. We would be very happy to recommend Bill and Gay to anyone who needs thoughtful and thorough real estate input.

Gay and Bill did very well.

I spoke with Gay by phone. That same day, Gay sent an organized list of properties with characteristics that met our search criteria. Her proactiveness and ability to make a connection was the difference. We felt as if we have known Gay and Bill for years. Their familiarity with Kerrville was of particular importance to us.

Gay Penak is a sharp and detailed person that can handle a sale such as this with the utmost ease and professionalism. I was out of town most of the time and never experienced any difficulty or issue that wasn't immediately addressed and resolved. Such a delightful and pleasant person... I'd have to make something up to say anything against Gay Penak. It was such a pleasure to work with her and actually make the purchase fun. I have bought a number of homes and had wonderful experiences each time but I have to say Gay Penak really stands out for her professionalism, knowledge, perseverance and attention. She made everything seem so easy and matter of fact. I hope to have friends and family become interested in the Kerrville area and would without a doubt have them contact Gay.

Gay was extremely responsive when I had questions. Her knowledge of the area and being helpful with recommending contractors is fantastic. Will definitely recommend Gay and the Penak Group Realty if the opportunity arises.

We had a wonderful experience working with Gay Penak. Gay kept us informed and up to date during the entire process.

I felt like Gay took the time to listen to our requirements and did a great job selecting properties that met those requirements. Gay is extremely friendly and understanding and did a great job helping us find a great house in the area. She is very knowledgeable about the area and was very clear and timely in her communication with us.

Thank you, Gay Penak, for making all of my real estate endeavors the absolute best they could possibly be.